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Providing Value Through a Systems Focus

Friday, October 9, 2015 - 9:00am to 4:30pm

Duluth, Minnesota

An interactive learning opportunity for HCBS providers to spark improvement efforts that deliver more value to the individuals they support.

Presented by Momentum and the Performance Excellence Network

About the Session
This free session will guide participants through a preliminary assessment of the factors that contribute to creation of value for individuals receiving supports and other stakeholders. The session will prompt participants to identify measures for performance and key work that contributes to organizational success. Focusing on the dynamics of People, Process, Performance and Planning, attendees will leave the session with tools and information that will be useful for identifying next steps for improvement planning and value creation.

More information and details are available at:
Register: Click here

Course Objectives:

Participants will demonstrate the ability to:

  • Identify key elements of systems
  • Identify measures for key elements
  • Determine approaches to improve performance
  • Identify skills, knowledge and abilities needed by workforce members to achieve desired performance
  • Identify approaches for monitoring the outcomes of improvement efforts

Participants will complete worksheets that will create an initial, high-level assessment of responsiveness to the Baldrige Excellence Framework that can be used as the starting point for further discussions about continuous improvement in their workplaces.